Warranty Management Services
Today’s product companies are looking at satisfying the raising customer expectations or risk of losing them to competitors. Service is emerging as the strongest differentiators in a crowed product market and companies are increasingly looking at service partners with end-to-end service fulfilment capability for the entire life-cycle of their products.
AFL’s services are aligned with our own IP framework that is provided as a pay-per-use model along with it’s extensive facilities, people and processes, which ensures multiple customer touch points for any service or warranty issues with a product.
Several Forture 500 companies that have outsources their warranty management to AFL’s business services practice use the web-based, WMS SaaS product on a daily basis.