NoC Operations

AFL’s Managed Services Operations Center (MSOC) is a central command center, bringing people, processes, infrastructure and tools together – to ensure service delivery & excellence for all services provided by the Managed Services Group. The MSOC is certified at ISO 27001 and is a highly secure facility to manage data security and other aspects of NOC services delivered from the MSOC.

Additionally, AFL’s MSOC includes world-class, international standards based physical infrastructure with redundant HVAC and advanced fire-protection systems. Apart from this, AFL has also heavily invested in procuring industry standards based IT infrastructure including servers, firewalls, end-computing devices and advanced monitoring & management tools with redundant bandwidth to monitor and manage the customer’s IT landscape.